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Pay more than I should

Pay more than I should

Every month, I'm charged with 9.99 euros of the the regular Premium offer, but on the day before usual payment, I get charged with addictional 4.99 euros. Has anyone had the same problem? If so, could you help me getting rid of it? Thanks in advance.

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1 Reply

Hey @giaina74!

 

It's possible that you have another account. You can confirm by following these steps. If you can't find anything, the support team can help you out. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

 

Cheers!

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