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Paying 9.99€ but website advertises Premium for 6.99€!

Paying 9.99€ but website advertises Premium for 6.99€!

Guys, I don't get it. In Spotify website advertises Premium service for 6.99€!

 

Why am I paying the 9.99€ still. I was having my Spotify account for more than ayear!

I just unsubscribed.... I guess I'll go for itunes...

 

And yes, I tried to unsubscribe, and subscribe again. Didn't work.

Does anyone know how to solve this?

Reply
8 Replies

What country are you in? 

 

The subscription price does vary depending on which country your account (and payment) is registered in.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I'm currently living in Spain, I'm Portuguese, and I do work for an Irish company...

 

I have cards in all those 3 countries, and blling addresses. I've tried them all... And the situation is still the same...

The problem is, they shouldn't advertise a price that doesn't apply to any of these 3 countries...

Got a link to the web page which advertises it for 6.99?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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http://www.spotify.com 

 

And then scroll down!

Going to spotify.com will redirect you to a country page, for example i get www.spotify.com/uk/

Was just wondering which country page you get redirected to (so the full website address from your browser address bar)? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I can confirm the price in portugal is currently 6.99. 

 

What country are you currently subscribing in? 

If you want to subscribe to the portugal Spotify, all you need to do is update your country on your online profile to portugal (which you might need to enter your portugal payment card to do) and then subscribe to premium again and you should be billed the 6.99 amount providing you are also on the /pt/ spotify website. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Peter's right. The current price in Portugal is 6.99€.

If you'd like to pay this price, you'll need to change the country in your account to Portugal, then use a Portuguese payment card.

Try using this page: http://spoti.fi/OIW56h
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