Paying by PayPal

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Paying by PayPal

abbeywell
Regular

Can someone help please

I seem to have been billed 3 times the Premium service on Paypal

I do not use PayPal for anything other than for Ebay

I have now set up my debit card for the monthly subscription

 

I have sent details of the 3  payments to Customer Supprt but have not recieved any reply.

 

How can Paypal take out a payment when there is no money in the account and I do not have it set up to recive money from my bank account?

and if this payment is refused does the system know that I have set up a debit card payment for this instead

 

Thanks

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Solution!

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

If you have already got in touch with the customer services team, they are the top people to get this sorted out for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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4 Replies
Solution!

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

If you have already got in touch with the customer services team, they are the top people to get this sorted out for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

abbeywell
Regular

Thank you for the welcome

 

I have had to chase them up on this as 3 payments of £9.99 have been taken out of my account

abbeywell
Regular

All soorted now.

 

You are right Peter, they are top people and I got a hug 😉

Peter__
Community Legend

Awesome! Glad to hear its sorted 🙂 

Enjoy your music, if you need anything else don't hesitate to get in touch!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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