Paying by PayPal

[abbeywell]

Can someone help please

I seem to have been billed 3 times the Premium service on Paypal

I do not use PayPal for anything other than for Ebay

I have now set up my debit card for the monthly subscription

I have sent details of the 3  payments to Customer Supprt but have not recieved any reply.

How can Paypal take out a payment when there is no money in the account and I do not have it set up to recive money from my bank account?

and if this payment is refused does the system know that I have set up a debit card payment for this instead

Thanks

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂 

If you have already got in touch with the customer services team, they are the top people to get this sorted out for you. 

Peter

[abbeywell]

Thank you for the welcome

I have had to chase them up on this as 3 payments of £9.99 have been taken out of my account

[abbeywell]

All soorted now.

You are right Peter, they are top people and I got a hug 😉

[Peter__]

Awesome! Glad to hear its sorted 🙂 

Enjoy your music, if you need anything else don't hesitate to get in touch!

Peter