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Paying for VSpotify twice

Paying for VSpotify twice

I subscribed to Spotify premium for 9.99 per month, then I signed up to get premium for 5.99 per month through Vodafone but I'm now paying both.
How do I unsubscribe for the 9.99 payment? When I attempt to do it on the website I am getting referred to Vodafone
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1 Reply

@Shellreilly1

 

I bet you have now two different usernames you're paying.

 

Look for an email receipt you might have for your 9.99 subscription purchase. In it, it shows your Spotify username

 

Username/ID:        xxxxxxx

Logout, and be sure to use it to login to the Spotify website for cancelling.
 
Be sure to writedown your Vodafone username before logout, since it's the one you'll be using from now on to login.
 
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