Paying for subscription for premium my payment is due soon but my card was compromised I need to pay

[Johnny5048]

Unsubscribe to the premium package for the family payment plan and my payment is due the 22nd of August my credit card was compromised I can't pay it until the 3rd of the month how can I get help with keeping my subscription on

[CBaqui · Accepted solution]

Hey man, 

Were you invited to join a Spotify For Family account or you are the administrator ?

[Johnny5048]

I'm the account owner I pay for the subscription on my cell phone and have
everybody else under me

[CBaqui · Accepted solution]

Cool, so these information may be usefull:

"I'm already on a Premium subscription. What happens to my billing when I become a Premium for Family admin user?

When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.

Note: If you subscribed through any other company than Spotify, you will need to contact that company to cancel before signing up to Premium for Family. If your subscription is through iTunes, please see Apple's instructions for canceling."

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