Paying for unlimited, but no letting me play on my iphone.

[dacacau]

Paying for unlimited, but  no letting me play on my iphone. It only plays my playlists on my desktop, and when I try to play on my iphone it says: " Only premium users can stream on demand.Radio is always free." It was working until yesterday.

Thanks

[Peter__]

Hey!

Welcome to the community 🙂

This is correct, streaming to mobile devices requires a premium subscription.

Peter

[Jude]

Hello dacacau,

I can add a little bit more to that.

You started with Premium. You then downgraded to unlimited (10th September). There was still some time to run on your Premium subscription, which ended yesterday (4th October). Your Unlimited subscription started today. This is why your full mobile access ended today.

I hope that satisfactorily explains what is going on.