Paying with a visa gift card isn't working

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Re: Paying with a visa gift card isn't working

anon58
Newbie

Spotify makes it perfectly clear that they do accept pre-paid cards issued by Visa. This includes gift cards.

 

"We do accept pre-paid cards issued by Visa, MasterCard, American Express, and Discover."

https://support.spotify.com/us/account_payment_help/subscription_information/payment-methods/

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Re: Paying with a visa gift card isn't working

JaySmith96
Newbie

I used a gift card before, in September 2017, it's now December and all of a sudden the same type of card doesn't work?

Re: Paying with a visa gift card isn't working

emspencerrr
Casual Listener

its annoying

Re: Paying with a visa gift card isn't working

kaitlyn_dnae
Newbie

I have payed foro spotify through visa gift cards for two years and in December 2017 mine wont take it anymore either. This link ( https://support.spotify.com/us/account_payment_help/subscription_information/payment-methods/ ) states that it DOES accept pre-paid cards... not sure why now it is not accepting

Re: Paying with a visa gift card isn't working

katgongora
Roadie

https://support.spotify.com/us/account_payment_help/subscription_information/payment-methods/

 

This needs to be updated then, because it says that Visa prepaid cards are accepted. 

Re: Paying with a visa gift card isn't working

Erenollet
Casual Listener
I got a prepaid card for Christmas and it still wouldn’t accept it, so they either need to accept it like they say or update their website.

Re: Paying with a visa gift card isn't working

Sonya_canada
Newbie

Just called visa and it says it because they have auto renewal on which is why prepaid no longer works.  They will need to turn this off apparently to get it to work.  This doesn’t make sense if people don’t want or have a credit card on the system this should be an option. this is still money and should be accepted based on the links everyone is posting. Not sure how to contact the company to get this turned off. It was working for us until this month. 

Re: Paying with a visa gift card isn't working

Shelbybertrand
Newbie

I havent tested this but just an idea, you could use your prepaid card to buy a Spotify gift card then use the gift card to update your premium .

 

Re: Paying with a visa gift card isn't working

emspencerrr
Casual Listener
this is helpful ty

Re: Paying with a visa gift card isn't working

mayaknows14
Newbie

It worked for me too... there really wasnt any difference between paying normally and with my vanilla gift card

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