Payment Issue

Reply

Payment Issue

diegovd89
Casual Listener

Hi!

 

I've been having problems to update my details so I can have my Premium Account back, but everytime I wanna do it, this message appears:

spotify.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I had this same problem the last month, but somehow, I managed to do it. When I try to upgrade my account, like if it was for the first time, it takes to this page:

 

spotify2.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It's really annoying, cause I got only 1 day left till I loose my premium accout, and I can't find a way to solve it. Any help?

 

Thanks in advace.

 

Diego

2 Replies

Re: Payment Issue

MicahN1
Regular

Have you tried clearing your browser's cache and cookies? I'd give that a shot first. If you're unsure on how to do that, click here to see how to do it on multiple popular browsers. NOTE this most likely will log you out of multiple websites, so it's best to close out of all websites to avoid any issues. After the cookies and cache have been cleared, try adding a payment method again.

Re: Payment Issue

diegovd89
Casual Listener

Still nothing... I'm getting the same message. 😞

It feels like spotify is trying to make me buy this extra account I DON'T want.

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