Payment details

[user-removed]

Plan

Premium

Country

Ireland

Device

Iphone 7

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I’ve changed my card details on my account about 2 months ago from my fathers card to my card, however my fathers card is still getting charged every month. When I look up my account online it’s my credit card that’s linked to the account. Can someone recommend some solution please? Really don’t want to delete my account and lose all my songs just to sign back up again😣

[Maxim]

Hey @user-removed ,

Thanks for reaching out.

Is your card being charged as well or is it just your fathers card that's being charged?

Let me know 🙂

[user-removed]

Just my fathers. I got an offer when I cancelled his from my account and added a new card where I paid €9.99 for 3 months and that’s up next month I think. So no one should really be getting charged I don’t think 🙂

[Maxim · Accepted solution]

Thanks for letting me know.

I'd recommend checking out this support article and, in particular, the info featured in the "More help > Do you have more than one Premium account?" section.

Hope this helps!