Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Payment doesnt function

Payment doesnt function

Spotify sended me an email where they said that my spotify abo ends in two days so i decided to buy a gift card. When i used it i could use spotify as always. When the 2 days where gone they just notify me that i didnt pay and just ended my Abo. WHY?! I already payed.....Plz help me guys
Reply
1 Reply

Hey @HEYLOOONG, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

 

Have a great rest of your day 🙂

Suggested posts