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Payment error and complete lack of support

Payment error and complete lack of support

I am in an outrage! Spotify charged my account early and there is absolutely no possible way to get ahold of a representitive or dispute a payment or talk to a real person of any kind in any method. They hide behind the walls of the internet and do whatever the hell they want. Everything in the FAQ section is about how to automatically give them MORE money! I will never deal with this company again.

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1 Reply

Sorry for the trouble!

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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