Payment failed but i have payed

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Payment failed but i have payed

Unicornflavour
Visitor

Plan

Family Premium

Country

Denmark

Device

Huawei p10

Operating System

Android Oreo

 

My Question or Issue

I can see that I have paid for my family account 1 July 2019 in my bank account, but it says the payment failed. I dont understand?

1 Reply
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Re: Payment failed but i have payed

Rock Star 22
Rock Star 22

Hey @Unicornflavour, thanks for reaching out to the Community!

Do you see the charge for Premium for Family in your Receipts page? Also, are you able to use your Premium for Family subscription as normal?

Keep me posted :)

Billy-JRock Star 22
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