Payment failed now spotify premium wont work

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Payment failed now spotify premium wont work

Casual Listener
My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't find a contact number for spotify either o ask them!

Thanks
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Re: Payment failed now spotify premium wont work

Casual Listener
 
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Re: Payment failed now spotify premium wont work

Community Legend

Hey! Welcome to the community 🙂 

 

What is your subscription status on your online overview?

If it says Spotify free, you just need to subscribe again from your online account so the system knows it is okay to take payment again. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Payment failed now spotify premium wont work

Spotify
Spotify
Qwertyuio - Looks like it's now working nicely, are you seeing that Premium?
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Check out how we're doing over @SpotifyStatus

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