Announcements

Payment failed now spotify premium wont work

Payment failed now spotify premium wont work

Qwertyuio
My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't find a contact number for spotify either o ask them!

Thanks
Reply
3 Replies

Qwertyuio
 

Peter__

Hey! Welcome to the community 🙂 

 

What is your subscription status on your online overview?

If it says Spotify free, you just need to subscribe again from your online account so the system knows it is okay to take payment again. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Sam
Qwertyuio - Looks like it's now working nicely, are you seeing that Premium?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts

Env: prod