Help Wizard

Step 1


Payment for me but I'dont have premium

Payment for me but I'dont have premium

Every months was taken 13.99 TRY but I have not any premium accounts.
How can i know ?

1 Reply

Hey @m_yagiza, welcome to the Spotify Community!


There are a couple things that could have happened, we’ll help you get to the bottom of it. Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox.


If this doesn't work, you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account.


Let us know how it goes 🙂

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