Payment issue (Swedish)

[Ailecastberg]

I was paying My bills and realized that there was withdrawals from Spotify on both me and my partners joined bankaccount and my private bank account. I only have one Spotify profile - and i've had to change the card information One or two Times because My card was Lost - but why is it charging me two Times? I want half of the money back please.

[osornios]

Hey @Ailecastberg

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

If you're getting charged twice, it probably means you're paying more than one account. Checking your receipts is a way to confirm that.