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Payment issue

Payment issue

I can't use my VISA-card to buy Premium. I guess it's because my card is issued in another country than the one I live in. Is there any ways around this?

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Hey, welcome to the Community.

 

I'm afraid that to pay for Spotify your card must be issued in the same country set in your Profile.

For more please see http://www.spotify.com/help/faq/payment/why-is-my-subscription-payment-declined/

 

There are other ways to pay though, such as through Paypal, online e-card and from selected retailers across Europe.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

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Hi, Thanks. Paypal wont let me deposit money for the same reason. The thing is that my card is issued in Gibraltar (with a population less than 30,000), where I work. But I live just across the border in Spain.

Ah, that's a pain. Not sure what else you could try then - hopefully you'll be able to find some way to get a subscription going.
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

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