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Payment method (puerto Rico)

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Payment method (puerto Rico)

Casual Listener
I just moved to Puerto Rico and I'm trying to change the payment method to the credit card I received here. It keeps telling me it can not update and I need to change my country, but there is no Puerto Rico option. Any one know a way to get around this? I don't have my old bank account so this would be my only form of payment.
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Solution!

Re: Payment method (puerto Rico)

Spotify Legend

Hello Mortiz24 !

 

Spotify has not been launched yet in Puerto Rico , that is why is not on

the countries options. https://www.spotify.com/us/select-your-country/

In order to keep using your Premium account anywhere in the world , it must to

be linked to a payment card  from a launched country and match the account country profile .

 

So the best thing to do   ‘’ if possible ‘’ , keep the same payment card and profile

or , get a new payment card from a launched country .

 

View solution in original post

7 Replies

Re: Payment method (puerto Rico)

user-removed
Not applicable

What happens if you select your country as the United States?

Re: Payment method (puerto Rico)

Casual Listener
It says it can not update the payment method.

Re: Payment method (puerto Rico)

user-removed
Not applicable

You could always get a prepaid Visa card and pay for Spotify that way. Sorry I couldn't be of more help.

Re: Payment method (puerto Rico)

Community Legend

Prepaid visa cards don't always work unfortunately, seems to depend on the card issuer (some don't like the 0.00 charge Spotify process to verify the card exists). 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Payment method (puerto Rico)

user-removed
Not applicable

Spotify also offers gift cards, have you thought about taking that route?

Solution!

Re: Payment method (puerto Rico)

Spotify Legend

Hello Mortiz24 !

 

Spotify has not been launched yet in Puerto Rico , that is why is not on

the countries options. https://www.spotify.com/us/select-your-country/

In order to keep using your Premium account anywhere in the world , it must to

be linked to a payment card  from a launched country and match the account country profile .

 

So the best thing to do   ‘’ if possible ‘’ , keep the same payment card and profile

or , get a new payment card from a launched country .

 

View solution in original post

Re: Payment method (puerto Rico)

Community Legend

Spotify is available in Puerto Rico according to the Overseas territory help page (which classes Puerto Rico under USA):

https://support.spotify.com/learn-more/faq/#!/article/Availability-in-overseas-territories

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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