Payment problem

[Alanjenkin]

Hello, I'm a student of USA community college, but I'm getting charged 12.99 for the premium app instead of 4.99 which is the fare for students. How can I fix this?

[Astame]

Hi there @Alanjenkin

You may have signed up to Spotify using an originally subscription payment. 

You can sign up for a student discount by filling out the application below:

https://spotify.sheerid.com

Problem solved? Please "Accept as solution"

[Alanjenkin]

The discount hasn't been applied please review my situation so I can get charged adequately since I'm a full time student

[Astame]

@Alanjenkin

I suggest you to contact the Spotify support by clicking the link below:

https://support.spotify.com/contact-spotify-support/

If you get a message that redirects you to the Spotify Community or the @Spotifycares please reply back to that message even though it's a no-reply.

Problem solved? Please "Accept as solution"