Payment problem

[Dougrichey41]

Hi you charging my account on the 18th of the month when I sign up I told you talk my payment out on the froth of the month only now you missed me up again this month just like last month and I cancel my account with you then and still doing the same thing again cancel me or contact my bank and get this right with them. Doug   xxxxxxx@yahoo.com or call me at xxxxx. Doug

[Rocio]

Hello there!

I just moved your post to the right board and deleted your personal details since this is a public forum.

Could you send a message here? One of our agents will solve your problem as soon as possible. 

Thanks and sorry for all the inconveniences.