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Payment problems

Payment problems

Hi everyone!
I'm not able to pay for the Premium subscription but.. My Credit card is absolutely ok! I don't get what's wrong with the payment! Any idea? my card is not expired and it is ok for online payments... I have always paid by that on any website ....

Plz someone help me! Thanks
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1 Reply

Hello and welcome!

Let's see what we can do here. Have you checked everything here? https://support.spotify.com/uk/problems/#!/article/payment-problem-card/

If this doesn't go through maybe you could purchase an e-card here: https://www.spotify.com/it/get-spotify/e-card/

Let us know how you get on.


Check out how we're doing: @SpotifyStatus

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