Payment went through then nothing

[JimGood]

Hi, I just changed my payment method and used it to renew my unlimited subscription. I got a confirmation back with an order number, but then nothing else happened! My account still shows me using 'Free', I got no confirmation email, and my Spotify player hasn't got the message either. Help, please!

[Liam]

Hi,

Please try logging out then in. If that doesn't work then contact the payments team using the Support Form - be sure to include your order number 🙂

Liam

[oldhands2017]

Thanks for the recourse Liam. That is my issue as well.