Payment without getting my Premium

[jlarsson1972]

Hi. 

I have paid my Premium 12 months in advance (clearly visible in my "receipts" on my account 10 days ago. Despite that, I was blocket today from my Premium account with the motivation that I havent paid my Premium. I have tried to find a way to get in touch with a Customer Service or similar in Spotify but couldnt find it... 

How can I fix this? 

Thx/Johan 

[Jack]

Hey @jlarsson1972,

Thanks for reaching out via the Community.

We'd recommend getting in contact with us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.

Thanks!