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Account & Payment
Using Spotify
Listen Everywhere
Hi @Heitre welcome to the Spotify Community!
Would you be able to dig out the Spotify Premium receipt from your email or texts? If you could find that and check that you're logging into Spotify with the username on the receipt that would be great as a duplicate account may have been created.
If you don't have or can't find your receipt then I would suggest reaching out to Spotify Care through this contact form, facebook or twitter.
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Let's introduce ourselves!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ
Staff / Moderator/ 3 years ago in Social & Random