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Payment

Payment

Why won't the student premium page even accept my credit card!? I have tried 10 times and nothing has changed. I even used my parents credit card and it still will not let me into student premium.

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3 Replies

Hey there @user-removed, welcome to the community!

 

That doesn't sound quite right. Do you see an error message when you try to pay with your cards?

 

K

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Yes. I enter all my information in and hit continue and after that a red box pops up and says oops sorry looks like you credit card company is having a bad day. 

Hey again!

 

Hmm, have you tried clearing out the cache/cookies memory in your browser? If that didn't help, follow the suggestions in this infographic:
Card_Problems_Instagram4B.png

 

Let me know if any of this helped!

K

 

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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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