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My Question or Issue

Had my card stolen so bank account has been temporarily frozen and payment due. Will premium be cancelled straight away or after a few days? Is there anything else I can do?

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2 Replies

Hey @laurab154, welcome to the Community.

Hope you're doing great!

That's not cool!

 

Could you follow all the steps mentioned here?

 

If the situation is more serious I'd suggest reaching out to support.

 

Keep me posted.

LoxerSpotify Star
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If your card has been cancelled, your next subscription will not be successfully deducted. Just ensure you update your spotify with your new payment details when you have it!

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