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Paid for premium with paypal, money was charged couple of hours back still says on my spotify "you exceeded your 10 hour limit, blablabla" . !?
Hello!
Hmmm...if it charged successfully, and you are still not receiving premium, you need to contact Spotify directly here, and explain to them what happened, or link them to this post 🙂 In the community we don't really have access the the billing side of things.
I hope everything gets sorted out 🙂
Hope this helped 🙂
Just worth double checking before you get in touch, is your account showing as premium/unlimited on your online overview?
If it is but your account is still acting like a free account, I would suggest you have a read at and try the steps outlined in this post.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
On my profile it says I have premium and the suscription was successfull and I will be recharged next month december 18th (on my birthday yay :D) and i tried to logg in and out multiple times
Happy Early Birthday! 🙂
If you tried the clean install method, as said above, and it still doesn't you would probably need to get in touch using the form here. 🙂
Hope this helped 🙂
i'll try it all, thanks for all help 😆
@hjortfan It looks like it's upgraded nicely, are you still having trouble?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…