Paypal premium

[hjortfan]

Paid for premium with paypal, money was charged couple of hours back still says on my spotify "you exceeded your 10 hour limit, blablabla" . !?

[Christoffer]

Tried to log out and in again?

[Josh]

Hello!

Hmmm...if it charged successfully, and you are still not receiving premium, you need to contact Spotify directly here, and explain to them what happened, or link them to this post 🙂 In the community we don't really have access the the billing side of things.

I hope everything gets sorted out 🙂

[Peter__]

Just worth double checking before you get in touch, is your account showing as premium/unlimited on your online overview? 

If it is but your account is still acting like a free account, I would suggest you have a read at and try the steps outlined in this post.

[Christoffer]

You could also try to reinstall the application https://support.spotify.com/se/learn-more/faq/#!/article/reinstallation-of-spotify

[hjortfan]

On my profile it says I have premium and the suscription was successfull and I will be recharged next month december 18th (on my birthday yay :D) and i tried to logg in and out multiple times

[Josh]

Happy Early Birthday! 🙂

If you tried the clean install method, as said above, and it still doesn't you would probably need to get in touch using the form here. 🙂

[hjortfan]

i'll try it all, thanks for all help 😆

[Sam]

@hjortfan It looks like it's upgraded nicely, are you still having trouble?