Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Perfil vinculado ao Facebook

Perfil vinculado ao Facebook

Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece a minha foto como normalmente aparecia, e em relação ao nome, somente o nome aleatório que o Spotify gera, não mais o meu pessoal como antes. Existe como corrigir isso? O problema é que nem encontrar o meu perfil estão conseguindo, está começando a ficar desagradável.

 

Reply
1 Reply

Hey there @Ericlesxx,

 

Thanks for posting and welcome to the Community!

 

We hope you don't mind us replying in English as it's the Community's official language.

 

Since you mention seeing a random username instead of your Facebook profile name, we'd first recommend following the steps provided in this Spotify Answer.

 

You also mention that you're having troubles finding your profile. It'd be helpful if you could share any screenshots or details of what exactly is happening so we can take a closer look. Just make sure that any screenshots you share here in the Community don't include any private/sensitive info.

 

Let us know how you get on! We'll be right here if you still need help.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Suggested posts