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Chefcarminelig · 2017-01-09

Account premium 3 mesi a 99 cent pagato e durato 4 giorni ora mi è sparito, e sono tornato al free, ??? Nessun indirizzo email per contattare l assistenza?? Solo il tasto 'chiedi alla comunity'?? Ma che servizio scandaloso e'??? A chi chiedo spiegazioni ora? Grazie

Maria_B · 2017-01-16

Hi @Chefcarminelig

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at your account to check what happened with your subscription. They can also help out in Italian if you'd like to. To get in touch with them via email you can use our Contact Form. Just send them a message with your account's email address and explain the situation.

Hope this gets fixed for you in no time.

All the best,

Maria_BModerator

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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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