Plan changed from Family to Premium

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Plan changed from Family to Premium

LifeTime
Newbie

 

Plan

Premium/Family

Country

Norway 

 

 

I have had Spotify family for many months. Yesterday, I did not have money on my account when trying to withdraw money for a monthly fee. I transferred money to the bank account and pressed "try again". Then I did not get Spotify family, but Premium.

 

Then I upgraded to Spotify Family but I see no other members than myself and I can start inviting.

 

Question: How do I reactivate Spotify's family members again? I hope they do not have to create new accounts?

 

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Re: Plan changed from Family to Premium

Rock Star 15
Rock Star 15

Hey @LifeTime, and welcome to the community. 

Hope you’re doing great!

 

Since you mentioned you’re on Premium for Family again; all you have to do is invite the members again. They don’t need to create a new account; they just need to link it to your plan. 

 

I hope that helps. Have a nice day :) 

 

 

Billy-JRock Star 15
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
1 Reply
Highlighted
Solution! 1 person liked this

Re: Plan changed from Family to Premium

Rock Star 15
Rock Star 15

Hey @LifeTime, and welcome to the community. 

Hope you’re doing great!

 

Since you mentioned you’re on Premium for Family again; all you have to do is invite the members again. They don’t need to create a new account; they just need to link it to your plan. 

 

I hope that helps. Have a nice day :) 

 

 

Billy-JRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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