Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playback Controls

Playback Controls

Listening on Android and when I am listening, it randomly pauses and skips.

 

Someone was using the account on a web player so I changed password and logged out of all devices.

 

Reinstalled Spotify on my phone as well but still having the issue.

 

Tried different headsets and a bluetooth speaker as well as just my phone speaker. When I sign in the web player still shows for a moment then disappears. 

Reply
1 Reply

Hey @Ubergazz, welcome to the community!

 

Thanks for getting in touch with us.

 

We’re sorry to hear that. Check out this article for what to do next. After following all the steps and if you're still having the same issue, please follow the steps at the bottom of the article to contact the right team.

 

Happy new year!



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts