Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playing for spotify premium doesnt work

Playing for spotify premium doesnt work

Hi!This month my Spotify premium account doesn't work. IT has been working for around 4 months but Now I can't pay. I have money on my bank account and I've tried to pay and restart spotify two times now. Don't now what to do.
Reply
3 Replies

Hey @Dominoeffekt 🙂 

 

What payment method are you using? And what error message are you getting? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I'm paying with my credit card and it has been working until this month. On my account it just sas that I haven't paid for premium, and if I try to pay it doesn't work. I don't think I get any special error message.

Just to double check the card on your subscription page hasn't expired? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts