Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playing playlist offline

Playing playlist offline

Hi. All my Playoists are marked with green on my Samsung cell phone app. When I press to play a song, I get a notice saying"This track is not available." I also get a notice that says I am offline, but I am connected to the internet.

 

The answer is probably someting intuitive to a lot of folks. but I do not have good technical skills. All I want to do with Spotify is play music.

 

I looked in the Help section, and it gave me some instructions to sign out of Spotify, then sign back in.l Then dowload again. But I could not understand the technical words used in the instructions.

 

Can someone help me? Or maybe there is a phone number I can call?

 

thanks,

 

Mike

Reply
0 Replies

Suggested posts