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Playlist Disappeared and Account Problems

Playlist Disappeared and Account Problems


I am having trouble with my playlists since they disappeared after I logged in, the thing is that I also have some problems with my account because whenever I log in on Chrome or any other PC my playlists are deleted and they dont appear anywhere, but when I used spotify in my Laptop (Only in Firefox) they were there and now they have all disappeared and I can't add or remove any songs to the only public playlist I have.

Hope I explained the problem well enough.

Thank You

1 Reply

Welcome to the Spotify Community!


I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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