Playlist deleted

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Playlist deleted

user-removed
Not applicable

 

Free

Holland

 

Iphone xs

Ios

 

 

suddenly all my playlists and account got deleted. I cant recover them on the website. How could i get these back?

 

6 Replies

Re: Playlist deleted

Rock Star 14
Rock Star 14

Hey @user-removed, and welcome to the community. 

Hope you’re doing great! 

 

What happens when you try to recover your playlists? Any screenshots of this would also be helpful, but make sure to hide sensitive info when posting to the community. 

 

Also, you mentioned that your account got deleted? Can you tell me what you mean by that?

 

I look forward to your reply :)

 

Billy-JRock Star 14
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Re: Playlist deleted

user-removed
Not applicable

Hey billyj,

I appreciate you answering my question. What happened was that i couldn’t log in to my account anymore. I had to make a ‘new’ account with the same email adress. Now that i’ve made the account, i can’t recover my playlists. 

CD0A0A43-53AB-41F7-A084-FDB40C2DB3A8.png

Re: Playlist deleted

Rock Star 14
Rock Star 14

Hey @user-removed. 

 

That’s very odd. Could you try resetting your password here?

 

Let me know how that goes :)

Billy-JRock Star 14
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Note: I'm not a Spotify employee.

Re: Playlist deleted

user-removed
Not applicable
Hi billy,
After resetting my password, i am still unable to recover my playlists.

Jw9

Re: Playlist deleted

Rock Star 14
Rock Star 14

 

Hey, again @user-removed. 

 

I'd recommend checking out this page for more info and the next steps to take. To make sure this gets resolved properly, please follow all the steps provided in that article.

 

I hope that helps! If you need help with anything else in the meantime, please let me know :) 

Billy-JRock Star 14
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If you appreciate my answer, maybe give me a Like.
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Re: Playlist deleted

Nikolaj_Madsen
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