Help Wizard

Step 1


Playlist disappear while abroad

Playlist disappear while abroad

I just moved from Canada to France and all the songs and playlists I spent two years creating just disappeared without warning! 

I have logged in with my Facebook account so nothing has changed,  but what I have now are old playlist from a time I was living in the UK. This is the oddest things ever? Can someone helped me recover my latest songs please? Thanks! 

1 Reply

Hi there, thanks for coming to the Spotify Community.

Not to worry, your Spotify playlists haven’t disappeared—it sounds like you’ve accidentally created a second account and signed into that one instead. I recommend checking out the FAQ page ”Can I create multiple accounts?” here. There you can determine if you have a second account, and what steps to take next.

Thanks and please me know if you have any other questions!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts