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Playlist disappear while abroad

Playlist disappear while abroad

I just moved from Canada to France and all the songs and playlists I spent two years creating just disappeared without warning! 

I have logged in with my Facebook account so nothing has changed,  but what I have now are old playlist from a time I was living in the UK. This is the oddest things ever? Can someone helped me recover my latest songs please? Thanks! 

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1 Reply

Hi there, thanks for coming to the Spotify Community.

Not to worry, your Spotify playlists haven’t disappeared—it sounds like you’ve accidentally created a second account and signed into that one instead. I recommend checking out the FAQ page ”Can I create multiple accounts?” here. There you can determine if you have a second account, and what steps to take next.

Thanks and please me know if you have any other questions!

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