Playlists Being Falsely Reported!!!

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Playlists Being Falsely Reported!!!

30secondindie
Regular

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically remove the playlist title, playlist bio, and playlist avatar, even if there is nothing that is breaking the rules of the user agreement policy. 

 

I run a rather large Indie/Alternative music blog, and my most recent Spotify playlist quickly gained traction and was starting to build a pretty decent sized following. However, I woke up two days after creating it to find that playlist title was blank and there was no bio. Thinking this was an error or glitch in the system, I changed it back. Not more than 30 minutes later, everything went blank again. After 5 more times of this happening, I contacted Spotify about this issue. They let me know that someone has been reporting my playlist for copyright. Well, I had no playlist picture, I was using the standard Spotify playlist art, the title was "Positive Energy Indie/Alternative Tunes" and there was absolutely nothing that would suggest a copyright issue. To fix this issue and get my playlist back, I had to file a counter-claim, and the user who flagged my playlist will have 10 days to respond. However, even if my playlist gets republished, that same user can report it again and I will be in this same issue all over again. Spotify also told me that it would be extremely hard to pinpoint the user that is falsely reporting my playlist, so there's pretty much nothing I can do about it.

 

As someone that depends on Spotify for my music blog and social media channels, I can not afford to have someone reporting my playlists just for the fun of it, whether that be for better SEO rankings or just because they don't like my channel. I do not wish this problem on anyone, and I think it is an absolutely terribly flawed system that can be abused way too often. There has to be a better reporting system on Spotify's end, or at least some greater protection for users that value Spotify's service and depend on it for their business. 

 

 

 

7 Replies

Re: Playlists Being Falsely Reported!!!

chrismurray
Composer

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps!

Re: Playlists Being Falsely Reported!!!

30secondindie
Regular

@chrismurray - As stated in the post, I have already reached out to Spotify. They told me that there is no way to prevent someone from falsely reporting playlists in the future, even if my counter-claims are successful. Very frustrating. 

Re: Playlists Being Falsely Reported!!!

chrismurray
Composer

Oh Sorry @30secondindie I must of mis-read when you mentioned about contacted support , I do agree its very fustrating, users shouldn't be reporting anyones playlists if there is nothing wrong with it in the first place, Spotify needs to address and sort this issue out.

Re: Playlists Being Falsely Reported!!!

Martimsf
Regular

I am having exactly the same issue! I run a playlist for 5 YEARS, never had a problem, and i have a large number of followers, and now ive seen that people are copying the name of my playlist and maybe those same people are falsely reporting it just so they can be on top of the search algorithm. I have sent several emails about this to spotify, they have said to me that everything is alright with my playlist and i have the rights to post all of the content, but still, some one or some people are randomly reporting it and they just remove the name and thumbnail WITHOUT any verification of any trueness or reason for that same report. I have been putting my thumbnail and name of playlist ALL DAY LONG today because of this REPORT SPAMM. I hope Spotify actually start digging into the reports BEFORE they automatticly REMOVE everything from the playlist without any investigation.. Its not fair for people who have had alot of time and work put on a playlist to someone just easily shut it down like that. 

Please let me know if you have any fix for your problem as i am experience exactly the same. 

Re: Playlists Being Falsely Reported!!!

30secondindie
Regular

@martimsf I feel your pain. I don't have enough time to sit around and change back the information all day long. My followers probably think I'm losing my mind seeing the playlist information switching back and forth like that. When I spoke to Spotify customer service about the issue, even they agreed that this is a flawed area of the reporting system. Even then, I asked them if it was possible to punish, or at least find out who is behind the abusive reporting, and they said that it would be "extremely difficult to pinpoint the user." 

From what I'm finding out through researching this issue, this is becoming an increasingly common thing only recently. So this must be a dirty tactic that people with similar playlists are executing, or it's just a random person trying to simply annoy the playlist owner. 

 

Regardless, it's quite concerning it is that EASY to do this to someone's content, and should definitely be grounds for account suspension for those that are doing this. 

Re: Playlists Being Falsely Reported!!!

Martimsf
Regular

This keeps going on! So now its just like a Cat and Mouse game, which they report me and i put back in the name and thumbnail, and right after the same happens again, and this goes on a vicious cicle.. Spotify wont even dignify themselves to reply to my emails anymore.. 

I dont know what is saddest, this people that have nothing better to do with their meaningless lives or this awfull system spotify offers to their costumers. 

I'm gonna change after 5 years of premium to another platfrom since they dont really care about their costumers

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Re: Playlists Being Falsely Reported!!!

Martimsf
Regular

BUMP! Please do something about this ! This has been going on for too long and its unacceptable that this system can be so easily abused ! I have lost over hundred of followers (which is not even really my main concern) its just so annoying to have to write down every single day more than 5 times per day the name of MY playlist back and the thumbnail.. Just so anyone can go and report for fun or whatever reason might be. 

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