Playlists Gone, Premium subscription lost, no customer service.

[dddddddddddddds]

Logged in this morning, and my playlists was wiped and replaced with a "Windows Media Player" playlist (funny enough i use mac and don't have media player), Not only that but my account have been degraded to free (yet i still pay)

And when i send a mail to support i get a automated response saying, that they are sure i can find a solution my self.

[Peter__]

If you could reply directly to that automated email a member of the support team will get back to you as soon as they can.

[dddddddddddddds]

Ohhh.. and ontop of poor service i am still being charged for the subscription that i no longer have and am unable to cansel myself.

Please bump:

Case # 01892263

[Peter__]

@dddddddddddddds - Asking someone to check this out for you.

[dddddddddddddds]

I replied to the support request.

So i would like someone to take a look at my mail: Case # 01892263

[Jason]

Hey @dddddddddddddds

It looks like one of the team has got back to you, yesterday evening by the looks of things. Hope that all helps out! 🙂