Premium Family Members pause each other

[Helix78]

Plan

Premium Family

We have a Premium Family Membership with 3 persons.

With 2 persons there is a problem. It is not possible to simultanously listen to Spotify. When one is listening and the other wants to start, it pauses the other member. The playlist is also not separated, though the members use different e-mail adresses / logins of cause.

A and B simultanously: working

A and C simultanously: working

B and C simultanously: not possible

[Maxim]

Hey @Helix78 ,

Thanks for coming to the Community.

I recommend once more making sure that both members are using their own accounts, instead of the same one. 🙂

Let me know how it goes.

[Helix78 · Accepted solution]

https://community.spotify.com/t5/Premium-Family/FAMILY-AND-ECHO-ALEXA/td-p/4645953

This seems to be the solution for my problem.