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Playlists gone. Activity isn’t mine. Still my account though.

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Playlists gone. Activity isn’t mine. Still my account though.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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Accepted Solutions
Marked as solution

Hey, @user-removed 
Welcome to Spotify Community and thanks for reaching out here!

Probably someone has taken over your account, so first of all, you need to follow some steps to keep your account safe. Take a look at this article:

And if your playlists were deleted and you want to recover them, you can do it through your account page. Take a look here to see how it work:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey, @user-removed 
Welcome to Spotify Community and thanks for reaching out here!

Probably someone has taken over your account, so first of all, you need to follow some steps to keep your account safe. Take a look at this article:

And if your playlists were deleted and you want to recover them, you can do it through your account page. Take a look here to see how it work:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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