Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Playlists keep disappearing...

Playlists keep disappearing...

Over the past month or so a number of my playlists keep disappearing/deleting. I'm not deleting them and have to restore them each time. It's happening every other day. Also my account seems to unfollow friends randomly and their playlists. Yet not all friends? I can't seem to make sense of it. Any help welcome as it's pretty frustrating. Cheers. 

Plan

Premium

Country

U. K

 

Device

Huawei 

Operating System

latest android 

 

 

 

Reply
2 Replies

Hey @stupeasnrice, welcome to the Community.

 

Hope you are doing great!

 

That's really odd. Have your tried to change the passwor?

You can try the steps from the image below and see if that helps.

 

Let me know how that goes 🙂

 

SignOut_Everywhere_twitter.png

Hi there. No I haven't tried to change the password. I'll log out and log back in and see what happens. Just seems odd that it only deletes certain playlists and unfollows at random 

Suggested posts