Please delete account

[jessiekade]

I tried to sign up for spoti today for the first time and found out that someone has an account using my email already. I want it deleted so that I can open my own account. I find that this is fraudulent use of my email. Sent a request using the normal procedure and got a canned resonse [below]

 FYI my name is NOT jessiekade!

Hi there,

Thanks for getting in touch.

Here's what we got from you: Tried to open account with my email and found someone already had. I want to delete this account and re-open a new one with my email stevetree@hotmail.com

If you have a question about Spotify, your first stop should be the Spotify Community http://community.spotify.com/ for support from other users. This is also a great place to read up on any company updates that might affect your service as well as posting your own ideas and feedback.

Then check out our Help pages http://support.spotify.com The FAQs contain solutions to the most common queries and guides on how to use Spotify's features.

You can also now follow or Tweet our Spotify Customer Service Team @Spotifycares for all things Spotify.

We're sure that these solutions will help you with your query. Remember that we'll keep you in the loop on any major service updates via our Twitter: https://twitter.com/spotifystatus @Spotifystatus

Kind regards, Spotify Customer Service Team

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[Maxim]

Hey @jessiekade,

The Spotify Support team usually replies within 24-48 hours.

If you still have not gotten a reply:

• Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.

• If you got an automated reply email telling you to check the help section or the Community, you need to reply back to it saying you still need help, even if it's from a no-reply address.