Is there anything I can help out with?
If so, can you let me know a little more about what’s happening exactly? I’d love to see what I can suggest.
The email that you received was like a warning. So, if you fixed the problem (and you don't any other), your family subscription won't be cancelled. You can follow informations about your subscription through your account page.
Any other doubts or problems that you may have, be in touch with us here in Spotify Community.
hezorg (Luan Araújo)