Please help! My account is downgraded and all of my playlists are gone

[acrow311]

The title pretty much sums it all up. I tried logging in without facebook with the same login info so that Spotify would stop posting songs to my facebook page but I think that instead this may have created two accounts with the same account login info. As a result, all of my playlists are gone and my account has been downgraded from Premium. Help with this issue would be much appreciated as I use Spotify nearly every day!

Thanks

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[ToolboxT]

You could also try going to your account and clicking recover playlist on the settings page on a computer.