Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It very anoying when you pay money for this but it doesn´t work and you get no support. Please help!!
Yes i got that mail but i have mailed you three times since then, and the info in that mail i got was completly worthless, offcourse i understand that i have to log out and in again i do that everytime i start spotify.
i have mailed you the info back now.
Thanks for the help! Now is everything working!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…