Podcast Episodes Missing

[podcastadmin]

We have multiple podcasts published and we are seeing that Spotify is not ingesting all episodes. This is the same issue as https://community.spotify.com/t5/Ongoing-Issues/Downtime-11-10-Missing-podcast-episodes-on-Spotify/i... which says it was fixed two days ago. But the issue has not been fixed. Per the note in that case, we are opening this new one here.

We also tried publishing our rss into a new file path and updating the feedurl in the podcast. We have tried many changes, but no matter what we do, Spotify is dropping episodes. We know Spotify is picking up our new file, as we are able to make simple text changes to the ones it shows, and those get updated. But episodes are dropped.

I am providing two examples of podcasts with missing episodes in the attachment. Please help.

[Billy-J]

Hey @podcastadmin, thanks for reaching out to the Community!

I am sorry to hear this. I’d recommend getting in touch with the Spotify for Podcasters team following these steps. They’ll take a look and do their best to help. 

Have a great day!