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Podcasts are not available

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Podcasts are not available

Visitor

Plan

Premium

Country

Kazakhstan

 

Device

(Samsung Galaxy S8)

Operating System

(Android 9, Windows 10,etc.)

 

My Issue

Since I installed app and bought premium subscription podcasts are not available in my android app and windows app. I tried to reinstall both, it didn't help. If I try to open direct link of any podcast or any episode of a podcast from web browser nothing happens, it just opens a default page. If I search and click "podcasts" genre in the app it shows an empty page.

 I assume the issue somehow related to a region where I live. If it is the case what is the point making the app available in a certain region and making users to pay for restricted content ?

 

1 ACCEPTED SOLUTION

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Solution!

Re: Podcasts are not available

Moderator
Moderator

Hey there @g4n1

 

Thanks for searching for the answer you need here!

 

Keep in mind that when launching in new markets it's common for the app to appear without the full Spotify product range. This happens due to translation reasons and extensive product development. 

 

However, we can confirm that upon launch all Spotify features get rolled out gradually across different countries and regions, so if you can’t see any podcasts in the relevant app section right now, they might appear soon. 

 

Hope this helps. Let us know if you have any questions.   

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

1 Reply
Highlighted
Solution!

Re: Podcasts are not available

Moderator
Moderator

Hey there @g4n1

 

Thanks for searching for the answer you need here!

 

Keep in mind that when launching in new markets it's common for the app to appear without the full Spotify product range. This happens due to translation reasons and extensive product development. 

 

However, we can confirm that upon launch all Spotify features get rolled out gradually across different countries and regions, so if you can’t see any podcasts in the relevant app section right now, they might appear soon. 

 

Hope this helps. Let us know if you have any questions.   

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

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